Select your desired service from our 'Services' page, choose an available date (minimum 1 day in advance), and provide your location. Our system will generate an elite ticket number immediately.
QCan I reschedule an existing appointment?
To maintain elite scheduling integrity, direct rescheduling is not supported. Please cancel your current booking via your profile and create a new reservation at your preferred time.
QIs my selected booking date guaranteed?
The date provided during booking is for reference and planning purposes. Our concierge team assigns staff based on this date using a first-come, first-served logic to ensure maximum service quality.
QWhat does the ticket number represent?
Every ServiceZo booking is assigned a unique SZ-serial number. This is your master reference for service tracking, quality assurance, and support communication.
Service Quality
QWho are the ServiceZo providers?
We exclusively partner with certified professionals who have passed our rigorous 'Elite Standard' background check and technical evaluation.
QWhat if I am not satisfied with the result?
ServiceZo pride is built on excellence. If a service does not meet our elite benchmark, contact support within 24 hours for a priority assessment and resolution.
Account & Security
QIs my personal data secure?
We employ military-grade encryption for all user data. Your address and contact details are only shared with your assigned provider for the duration of the service.
QHow do I update my profile?
You can refine your details within the 'Profile' section of your member dashboard. This includes your name, primary contact number, and service addresses.
Still require professional assistance from our elite concierge?
